eBay Listings Removed? Why would they do this?

Dear eBay Queen;

I woke up to a WHOLE bunch of my store listings removed. They’ve got to be kidding me! The shipping is pretty much what it would cost me plus $1. I don’t understand how I am circumventing fees! Here is there reasoning.

We appreciate that you chose eBay to list your eBay Stores listing(s). However, we have removed your listing because it breached our Circumvention of eBay Fees policy. We notified members who placed bids on the item that the listing has been canceled.

Why did we remove your listing? Your listing(s) contains the following information:

Looking for something you don't see? Just ask! We will be happy to add it to our stock whenever possible

You may not manipulate eBay's system in order to avoid paying certain eBay fees. This includes practices such as adding previously unspecified fees after the end of the auction, or charging excessive postage and packaging in order to recoup your listing and Final Value Fees.

Could you please explain to me how I am circumventing eBay fees?

Sabrina; Rantoul, KS


Dear Sabrina;

I don’t believe eBay removed the listings because of your shipping and handling charges. They removed it because of this statement: “Looking for something you don’t see? Just ask! We will be happy to add it to our stock whenever possible.”

I believe if you changed your wording, it would be ok. I’m not sure what you sell, but I don’t think the line “Looking for something you don’t see?” is going to make people email you. I would suggest making your statement more specific to what you are selling. If you sell men’s dress shirts, you could say something like “Looking for this dress shirt in a different size? Just ask! I would be happy to put one on a buy it now for you. This tells the buyer and eBay you have more of these items and you will be adding it to your eBay store or to a fixed price listing.

I don’t think your wording was really circumventing fees, and whoever turned it in or pulled it was really reaching to say you were trying to sell things off eBay. I have had a very similar thing happen to me a couple of years ago at Christmas time. I had over 200 listings pulled because I said something similar to what you said. The key is to say you will add it to your eBay store inventory or put it on a Buy it Now.



Dear eBay Queen;


Do you know anyone dropped from eBay because of low DSRs (Detail Seller Rating) scores? I will be. I cannot get my shipping high star high enough! I only ship once a week (officially), though I really do ship a couple times a week. Some people do not read that I only ship on THURSDAYs following payment. Because of this my shipping DSR is low.

Losing eBay during the holidays will stink as that's usually the money I use for gifts, but I have too much else going on in my life to ship the same day. Do you have any advice for me?

George; Olathe, KS

Dear George:

I am sorry to hear this. eBay is instituting this requirement that every seller’s DSR’s need to be above 4.3. Is your shipping DSR’s going to fall below the 30 day 4.3 number? If so, you will not be kicked off eBay for that, only restricted to listing a few items (think of it as being grounded eBay style).

I am wondering if we can’t do something to make your shipping star go up? If I had this problem, I would be using PayPal to make shipping labels (which is free), and have the post office pick up my packages at home or work daily. This way I could ship out as the packages come in.

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